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Your privacy is Singapore Flower Delivery Pte Ltd ("We," "Us," "Our", “Singapore Florist”) priority, and we are committed to protecting it. This Privacy Policy outlines how we collect, use, disclose, transfer, and store your personal information. By continuing to use our website, you acknowledge, understand, and agree to our Terms and Conditions and this Privacy Policy.
Personal information refers to data that can identify or contact an individual. You may be asked to provide your personal information when engaging with us. Below are examples of the types of personal information we may collect:
1. When you make a purchase, contact us via social media, or participate in an online survey, we may collect your name, phone number, date of birth, email address, contact preferences, IP address, location, credit card details, special occasion details, recipient’s birthday, recipient's delivery address and recipient's contact number, and profile information if contact is made through social media.
2. Additionally, we collect non-identifiable data such as language preferences, area code, time zone, location, referral URL, and unique device identifiers. Please refer to the section on website cookies below for further details.
1. Communication and Updates: If you subscribe to our mailing list, we use your personal information to keep you informed about our latest product launches and offers. To opt-out, simply unsubscribe using the footer link in any of our electronic mailers.
2. Service and Product Improvement:
We may use your personal information to create, develop, and improve our products, services, and advertising content. Analytical data, which remains anonymous, helps us understand customer behaviour to refine our offerings and enhance customer experiences.
3. Marketing Messages:
With your permission, we may send text updates about new products, store updates, and checkout reminders. Webhooks facilitate the messaging system for checkout reminders.
4. Employment Applications: If you apply for a position with us, your information may be used to evaluate your candidacy and contact you during the recruitment process.
We may share certain personal information with third parties to improve or facilitate our products and services. These third parties are required to handle your information in accordance with applicable laws.
1. We do not sell personal information, and it will never be shared with third parties for their marketing purposes.
2. Third-party companies we work with include those providing services such as order fulfilment, product delivery, marketing, and customer relationship management. These companies are obligated to protect your information as per relevant regulations.
Some information we collect does not personally identify you but tracks your behaviour on our website. Cookies and pixel tags allow us to analyse and measure the effectiveness of web searches and advertisements.
While most browsers and devices accept cookies by default, you can usually adjust your settings to clear or decline cookies. However, disabling cookies may limit some functionalities of our website.
If you have questions or concerns regarding this Privacy Policy, feel free to contact us.
