Singapore Flower Delivery Pte Ltd ("We," "Us," "Our", “Singapore Florist”) provides Free Delivery (Island-Wide) for all products purchased through our website. Please note that we do not deliver to overseas addresses and Restricted Delivery Locations in Singapore.
While we offer island-wide delivery, we regret that deliveries cannot be made to the following locations:
We strive to fulfil all delivery requests but reserve the right to cancel orders to invalid delivery locations. In such cases, up to 95% of the order amount will be refunded to the customer.
1. A grace period of 10 minutes will be given, during which we will contact the sender and recipient for further instructions if:
2. If neither the recipient nor a representative is present at the delivery address (during the stipulated date and time), the arrangement will be left outside the unit. We will not be liable for any losses or damages thereafter.
1. If delivery is unsuccessful due to the above reasons, customers can request a re-delivery at a
standard $10 re-delivery fee.
2. Re-delivery requests can be made by contacting +65 9456 8110.
3. Re-delivery timing is subject to our scheduling.
1. To amend delivery details, customers should contact our Customer Service team via WhatsApp or call +65 9456 8110 during working hours.
2. Changes must be made before the following cut-off timings to avoid a $10 re-delivery fee:
3. As our delivery times are set within timeslots and follow a carefully planned route, any express (or special rerouting) delivery requests (causing a reduction in the delivery time range of 60 minutes max.) will incur a $25 charge. We reserve the right to decline express delivery requests if they cannot be accommodated.
1. Customers can opt for self-collection at no extra charge. The collection is available at:
60 Kaki Bukit Place, #07-09, Eunos Techpark (Lobby B Exit A), Singapore 415979.
2. Please provide at least 1 day’s notice if switching between delivery and self-collection.
Applies to deliveries within standard timeslots only.